Privacy Policy: Tread Athletics LLC

Effective Date: April 28, 2026

Tread Athletics LLC (“Tread Athletics,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit treadathletics.com, submit an inquiry, book a consultation, or engage our coaching services.

 

1. Information We Collect

We collect the following categories of personal information:

  • Contact information: first and last name, email address, mobile phone number, and mailing address (when applicable).
  • Athletic information: playing position, age, grade level, school, current performance metrics, and training history that you voluntarily provide on our intake forms.
  • Parent/guardian information: when an athlete is under 18, we collect contact information for a parent or legal guardian.
  • Payment information: billing address and payment method, processed via our PCI-compliant payment processor. We do not store full payment card numbers on our servers.
  • Communication records: calls, emails, and SMS messages between you and our staff for the purpose of consultations, scheduling, follow-up, and coaching delivery.
  • Website usage data: IP address, browser type, pages visited, and referral source, collected via standard analytics tools.

 

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and schedule consultation calls.
  • Deliver coaching services that you have purchased.
  • Send appointment confirmations, reminders, and follow-up communications via email and SMS.
  • Process payments and send billing-related communications.
  • Improve our services and website experience.
  • Comply with legal obligations.

 

3. SMS Communications and Mobile Information

By providing a telephone number and submitting an inquiry or booking form, you consent to be contacted by SMS text message regarding your training inquiry, scheduled calls, and follow-ups. Message and data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP at any time to opt out of further messaging.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

4. How We Share Information

We share information only as necessary to operate our business:

  • Service providers who perform functions on our behalf (e.g., payment processing, scheduling tools, CRM, SMS/voice carriers, email delivery, analytics). These providers are contractually obligated to protect your information.
  • Legal compliance when required by applicable law, subpoena, or court order, or to protect the rights, property, or safety of Tread Athletics, our clients, or others.
  • Business transfers in the event of a merger, acquisition, or sale of assets, in which case the acquiring entity will be bound by this Privacy Policy.

We do not sell your personal information or share it with third parties for their independent marketing purposes.

 

5. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive client records are typically retained for seven (7) years for tax and legal purposes, after which they are securely deleted.

 

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access the information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information, subject to legal exceptions.
  • Opt out of marketing communications at any time.
  • Withdraw SMS consent by replying STOP to any text message from us.

To exercise these rights, contact us at contact@treadathletics.com.

 

7. Children’s Privacy

Our services are intended for athletes aged 13 and older. For athletes under 18, we collect parent or legal guardian contact information and require parental consent for service engagement. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13 without proper consent, please contact us and we will promptly delete it.

 

8. Security

We implement administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

10. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of any sale of personal information. We do not sell personal information.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page reflects the most recent revision. Material changes will be communicated via email or a prominent notice on our website.

 

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Tread Athletics LLC
10600 Southern Loop Blvd, Pineville, NC 28134
Email: contact@treadathletics.com
Web: treadathletics.com